Field Service Technician I/II $25.52 - $33.52

San Marcos, CA
Full Time
Customer Service/Repair/Field Service
Entry Level
Pay Rate: $25.52 to $33.52 per hour

The Job: 

This position will work directly under the Supervisor of Field Service. The Field Service Technician I/II will be responsible for performing repairs, maintenance, and support to our customer and end users. 

Who we are looking for:
At FCI, we are searching for an experienced Field Service Technician I or II who is efficient at performing repair services and can demonstrate effective communication for our customers. While there may be periods of constant move on the field, we are looking for an individual who is able to complete repairs with little to no guidance and supervision. 

This is an incredible opportunity for those looking to jump into a Field Service career and learn both the mechanical and electronic components in our industry. 

Here are some examples of day-to-day duties:
  • Troubleshoot, maintain, test, and calibrate industrial instrumentation at customer site.
    Start-up and commission industrial instrumentation at customer site.
  • Handle both routines, daily technical support calls and emails concerning post sale product support. Document call as needed.
  • Troubleshoot and maintain instruments that interface to control systems including DCS, PLC's, MMI, SCADA and other industrial field control devices, pressure transmitters, thermocouple, etc.
  • Perform calibration and input operating parameters and specifications as defined by plant specifications, management, and/or engineers.
  • Document field service customer site visits via Field Service Reports.
  • Train FCI personnel, customers, and Sales Representatives regarding the installation, integration, configuration, service, and usage of FCI industrial instrumentation.
  • Proficient with HART, Profibus, Modbus communications. 
The following experience, education, and qualifications are required to hold this position:
  • High school diploma or GED. Preferred Associate of Science in electrical or mechanical engineering or relevant experience.
  • At least 1 to 5 years of work experience in commercial or military setting.
  • Must possess a valid drivers license, a good driving record which is acceptable to the company's auto insurance carrier, and a valid U.S. Passport for international travel.
  • Experience in fluid dynamic processes are a plus. 
Physical/Travel Requirements
  • Up to 60% travel; mostly domestic but occasional international.
  • This position will require extensive periods of sitting and using a computer to generate service reports. During field service trips, you may also be required to have extended periods of standing, walking, bending, lifting up to 50lbs., gripping, wrenching, and twisting. You may be required to climb ladders, use man-lifts and climb aloft harnesses up to 300 feet, travel through confinement spaces such as tunnels and tubes, in addition to working near or onsite a nuclear plant.
What is appealing for you:
A full-time position, minimum 40 hours per week plus a comprehensive benefits package plan that includes Medical, Dental, Vision, plus other competitive benefits. 401k matching is offered after a year of service and there is also a 4/10 registered alternative workweek schedule available for this role.

Who we are:
Join the world leader in thermal mass flow meter technology. FCI began in 1964 by pioneering the development and application of thermal dispersion flow and level sensing technology. The Company is the world-recognized leading manufacturer for solving flow and level measurement applications for industrial process and plant applications using patented thermal dispersion flow measurement technology.
 

These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

FCI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative.

FCI is an ITAR required employer and active participant of the DHS and SSA E-Verify program. Contract requirements for ITAR identify US citizen or permanent resident card "Green Card" holder in the absence of ECCN.

COMPANY: FCI is the leading manufacturer of thermal type process control instrumentation sold throughout the world. In addition to our home office, we operate three (3) separate facilities across different continents to bring our brand of expertise and service to thousands of global customers. FCI is a privately held organization. https://www.fluidcomponents.com/

COVID-19:

As an essential manufacturer, Fluid Components is proud to offer the following benefits in response to the COVID-19 pandemic:

  • Free personal protective equipment (PPE) for all on-site workers
  • Additional health screenings and ongoing safety protocols aligned with CDC guidelines
  • Three-day weekends for most roles
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